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Customer Success Team

Customer Success Team

We believe that our customers are the most important knowledge base on our product and we want to make them heard and use their stories and insights for our future product development.
The Customer Success Team are managing the relationship to our existing customers to ensure that customers are realizing the value of our PIM software.
We are focusing on loyalty and by understanding their unique business situation and needs we can continuously inspire customers to use more features and work even more efficient with inRiver PIM.
The Customer Success team also coordinate identified issues internally and work closely with all our partners with feedback and find specific solutions when need and requested.

Goal-oriented, hardworking, dedicated, and good fun.

Our global team of inRiverians is a dedicated team of professionals where each individual contributes to the strength of our company. We all work toward our common goal of bringing a truly extraordinary PIM solution to the market. Together, as a team, we are creating a first-rate software platform that is both agile and smart.

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