With the rapid growth of eCommerce, inRiver has a unique opportunity to capitalize – and that’s exactly what we’re doing. Want to join us for the ride?

inRiver is an ambitious, global company with high growth in the software industry. At inRiver, you are guided by our values and work in an entrepreneurial atmosphere. You team up with amazingly talented people where our strong High Five culture drives collaboration and a fantastic work environment.

About the role and the team

As a part of our global growth efforts, we are now looking for a Sales Operations Coordinator to join the team. The position is based in Chicago and will collaborate with our global sales teams in Sweden and The Netherlands. As Sales Operations Coordinator, you will primarily own Salesforce (CRM) reporting and support for the North American team, manage our relationships with third-party technology tools and work closely with our sales and marketing team. The role also has a global reach in terms of the objectives and tasks of Sales Operations across the company.

Key Responsibilities

Optimize Salesforce workflows, data hygiene and process refinements
Create and maintain Salesforce reports and dashboards to support business initiatives driven by the Executive Team
Collaborate with Sales and Marketing Teams to coordinate and distribute lead generation campaigns using Salesforce
Onboard and train all North American sales new hires in Salesforce and sales enablement tools
Manage the technology resources used by our North American go-to-market team and ensure proper usage, troubleshooting and maintenance
Design and update sales territory maps and account targeting lists
Identify opportunities to improve sales processes and work with cross-functional groups to implement these improvements.

We would love it if you have:

2+ years SaaS experience, preferably in Sales Operations department
Experience creating reports and dashboards from Salesforce CRM for Executive Team(s)
Salesforce Admin experience
Experience leading training of technology tools and resources
Experience prospecting into any of the following industry sectors: eCommerce, multi-channel marketing, content marketing, digital marketing

As a successful candidate you will have excellent organizational and problem-solving skills with a strong analytical acumen. You will have the ability to work in a fast-paced, collaborative environment as an individual contributor. You have great communication skills and love to have fun while being an integral part of our successful sales team.

Live the core values & the High five culture!