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Do you want to work for the market leading SaaS-based Product Information Management (PIM) software provider? Are you looking for a culture with a strong entrepreneurial spirit driven by a sales-oriented leadership team? 

inriver is a highly ambitious, global company with great growth in the SaaS industry. At inriver, you are guided by our values and work in an entrepreneurial atmosphere. You team up with amazingly talented team where our strong High Five culture provides a collaborative platform to support our globally growing organization. 

About the role & the team 

inriver is expanding its sales team to support our continued growth. As an Account Manager, you will be responsible for the retention and growth of inriver’s customers in North America. This position will build and maintain relationships with the key accounts to ensure the continuation of business and customer satisfaction. 

Key Responsibilities 

  • Maintain and build relationships with key accounts, customers and partners. 
  • Serve as point of contact for any and all matters specific to your customers and work with cross-functional teams to ensure success 
  • Responsible for retention of existing business while identifying and qualifying long-term and short-term business opportunities 
  • Serve as resource to customer and trusted advisor in providing updates on inRiver capabilities and aligning to current and potential use cases….always keeping an eye out for what they could be doing better or next Product SME at all times, providing customers information around new features, feature changes, and updates 
  • Prepare proposals and presentations for all levels, leads negotiations, coordinate complex decision-making processes, and overcomes objectives 
  • Use account planning skills to best position inRiver for success and to enable the proper forecasting and goal setting including client risk mitigation activities and the messaging/management of those activities


  • 1+ years of experience in account management or business development in a SaaS company. 
  • Working experience in Sales Force or similar CRM 
  • Demonstrate the ability to actively participate in collaborative discussions and ideas. Knowledge sharing.     
  • Recognize opportunity and identify engagement issues to deliver to clients and build trusted relationships with alliance representatives 

Soft Skills 

  • Excellent communication skills – Ability to create an effective value proposition, active listening, and storytelling  
  • Excellent Presentation Skills – The ability to present dynamically through story telling 
  • Ability to drive and increase knowledge sharing and collaborative behaviors  
  • Experienced in writing, executing, and reporting on business plans. 
  • Be goal driven for growing accounts, establishing strong client relationships, and driving client activities.   

Core values / Behavioral requirements – a high five mentality 

The Successful candidate will be self-motivated and driven individual who takes great responsibility for their actions and performance.  You have the ability to build relationship with customers and effectively interact with team members.  We also want you to embrace our core values:  

  • Have fun while winning! 
  • Be agile and move fast 
  • Simplicity in everything we do 
  • Building trust 
  • Embrace responsibility 

- No one of us is as smart as all of us! 

If you like what you see – you might well be our next inrivierian. We look forward to hearing from you! 




Or, know someone who would be a perfect fit? Let them know!

Chicago, IL

125 South Wacker Drive
60606 Chicago, IL Directions +1 312 988 0904 View page

Goal-oriented, hardworking, dedicated, and good fun.

Our global team of inriverians is a dedicated team of professionals where each individual contributes to the strength of our company. We all work toward our common goal of bringing a truly extraordinary PIM solution to the market. Together, as a team, we create global SaaS solutions that are both agile and smart. 
Want to join our fast-growing, global team? 

Already working at inriver?

Let’s recruit together and find your next colleague.


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