Senior Integration Specialist

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Do you want to work with a market-leading solution, front-line technology and team-up with driven, dedicated, and skilled people?  

inriver is a highly ambitious, global company with high growth in the software industry. At inRiver, you are guided by our values and work in an entrepreneurial atmosphere. You team up with amazingly talented people where our strong High Five culture provides a collaborative platform supporting our globally growing organization.  

About the Role

Reporting to the Service Delivery Manager, the Integration Specialist manages, configures, implements, monitors, and maintains a portfolio of e-commerce integrations between inriver’s market leading SaaS and other applications on behalf of its customers

Collaborating effectively within a team of Integrations Specialists, you are primarily responsible for day-to-day management, implementation, and monitoring of the inRiver e-commerce adaptors, including configuration, validation, and ongoing performance monitoring

You will be the expert of inRiver integration points, how they work and ensure the best solution is delivered


  • Configure a portfolio of integrations to integration points
  • Work closely with users (partners, customers, and internal teams) to understand requirements
  • Collaborate with Integration Specialist colleagues and other teams to ensure a comprehensive customer experience
  • Contribute to the technical requirements of future integration development 
  • Contribute to integration development when requested by line manager 
  • Monitor, resolve, and report on daily performance of deployed integrations
  • Support creation of BI reporting tools to monitor and report on Integration efficacy and performance
  • Support customers and partners directly as a 3rd line support for issues with integrations 


  • At least 5 years of experience in an e-commerce integrations or software development supporting role 
  • Proven ability in providing excellent customer experiences in a service delivery environment
  • Familiarity with Agile frameworks
  • Solid understanding of modern Software technology stack
  • Solid understanding of e-commerce technology landscape
  • BS/BA in IT computer science or equivalent
  • Business English language skills required
  • Experience of domain knowledge within PIM or Data Management is beneficial  

Join inriver and be a part of a value driven team!

  • We act responsibly
  • We have fun
  • We take action
  • We simplify
  • We are trustworthy
  • No one is as smart as all of us!

Or, know someone who would be a perfect fit? Let them know!

Chicago, IL

125 South Wacker Drive
60606 Chicago, IL Directions +1 312 988 0904 View page

Goal-oriented, hardworking, dedicated, and good fun.

Our global team of inriverians is a dedicated team of professionals where each individual contributes to the strength of our company. We all work toward our common goal of bringing a truly extraordinary PIM solution to the market. Together, as a team, we create global SaaS solutions that are both agile and smart. 
Want to join our fast-growing, global team? 

Already working at inriver?

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