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IT Support Technician

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Do you want to work with a market-leading solution, front-line technology and team-up with driven, dedicated and skilled people?  

inRiver is a highly ambitious, global company with 50% growth in the software industry. At inRiver, you are guided by our values and work in an entrepreneurial atmosphere. You team up with amazingly talented people where our strong High Five culture provides a collaborative platform supporting our globally growing organization.  

We invest in your professional growth and with us you develop your skills playing a crucial part in shaping the market for Product Marketing and Product Information Management – right in the center of the global digital transformation. 

About the job

The inRiver IT team provides remote and local technical support to employees worldwide. And is currently looking for an IT Support Technician that can extend the IT team by assisting the US colleagues and handle global support during US office hours.

What you will do:

  • Work close with the IT team in Sweden, keeping daily contact to make sure strategy and alignment remain on a global scale.
  • Give personal and remote support on hardware and software problems to fellow inRiver employees.
  • Administration of IT systems such as email and centralized user management.
  • Ensure printers, meeting room technology and other IT equipment is functioning for all employees Coordinate and execute on boarding and off boarding for inRiver employees.

Who you are:      

  • You have experience in supporting Windows based systems and love to give personal, customer focused support to help people solve technical problems.
  • You have knowledge of client and software deployment.
  • You have experience of using Office 365, Azure and Powershell.
  • You articulate yourself well in both verbal and written communication.
  • A curious person and a fast learner. You enjoy diving into new technologies and tools.
  • An analytical troubleshooter. You may not have the answer, but you know how to find it.
  • A team player, collaborates with people around you, and in other locations, to find solutions.
  • You are responsible and can work independently.

 Our core values mean everything to us.

  • We act responsibly
  • We have fun
  • We take action
  • We simplify
  • We are trustworthy
Apply for this job

Or, know someone who would be a perfect fit? Let them know!

Core Values & A High Five mentality

inRiver teams inspire and contributes to customer success all over the world. As a team, we work together to make an impact and help our customers thrive and grow their business – celebrating and sharing our wins. The inRiver values guide our every-day actions helping us make a difference. 

We act responsibly
We have fun
We take action
We simplify
We are trustworthy

No one is as smart as all of us!

Goal-oriented, hardworking, dedicated, and good fun.

Our global team of inRiverians is a dedicated team of professionals where each individual contributes to the strength of our company. We all work toward our common goal of bringing a truly extraordinary PIM solution to the market. Together, as a team, we are creating a first-rate software platform that is both agile and smart.
Want to join our fast-growing global high-five team? 

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