Senior Account Manager
Do you want to work for the market leading SaaS-based Product Information Management (PIM) software provider? Are you looking for a culture with a strong entrepreneurial spirit driven by a sales-oriented leadership team?
inriver is a highly ambitious, global company with great growth in the SaaS industry. At inriver, you are guided by our values and work in an entrepreneurial atmosphere. You team up with amazingly talented team where our strong culture provides a collaborative platform to support our globally growing organization.
About the role & the team:
Inriver is expanding its sales team to support our continued growth. As an Account Manager, you will be responsible for the retention and growth of a portfolio of inriver’s customers. This position will build and maintain relationships with the accounts to ensure the continuation and expansion of business and customer satisfaction.
Key Responsibilities
- Develop a trusted advisory relationship with your customer stakeholders and partners at tactical and strategic level.
- Serve as point of contact for any and all matters specific to your customers and work with cross-functional teams to ensure success
- Responsible for growing the committed ARR from existing customer base.
- Responsible for retention of existing business while identifying and qualifying long-term and short-term business opportunities
- Work closely with inriver Customer Success team to ensure your customers are happy and get the most value out of inriver’s solutions.
- Serve as resource to customer in providing updates on inriver capabilities and aligning to current and potential use cases
- Prepare proposals and presentations for all levels, leads negotiations, coordinate complex decision-making processes, and overcomes objectives
- Use account planning skills to best position inriver for success and to enable the proper forecasting and goal setting
Requirements
- 5+ years of experience in enterprise account management or business development in a SaaS company.
- Experience with strategic account planning techniques
- Familiarity with PIM/DAM/MDM or broader eCommerce ecosystem solutions desired
- Experience in the utilization of a CRM to support account planning
- Business English is a requirement, fluent in Swedish
- University / College or equivalent degree required
Soft Skills
- Excellent communication skills – Ability to create an effective value proposition, active listening, and storytelling
- Excellent Presentation Skills – The ability to present dynamically through story telling
- Ability to drive and increase knowledge sharing and collaborative behaviors
- Experienced in writing, executing, and reporting on business plans.
Why Join Us:
At inriver, you'll be part of a dynamic team driving innovation in the SaaS industry. We offer competitive compensation, remote work flexibility, and opportunities for professional growth in a collaborative environment.
We look forward to hearing from you!
- Department
- Global Sales
- Locations
- Malmö
- Remote status
- Hybrid
Malmö
what makes us unique?
At inriver, we are committed to upholding a set of core values that guide our actions and decisions every day. These values define who we are as an organization and shape our company culture. They serve as a foundation for building trust with our clients, partners, and within our teams.
These values are more than just words—they are the principles that guide our actions and help us build a positive and successful future together. We encourage everyone at inriver to live by these values in their everyday work.
It's not individual values, but the combination of the three that makes us inriver.
About inriver
Inriver powers the entire product journey at every touchpoint. The composable inriver PIM solution, with built-in digital shelf analytics and integration capabilities, connects to your digital ecosystem with flexibility and ease so it grows as your company grows. With more demands on product data than ever before, B2B and B2C enterprises need a PIM solution that supports the entire product cycle, from sourcing to decommissioning and every stage in between.
Inriver helps brands, manufacturers, and retailers turn product information into strategic assets, maximizing profitability at every touchpoint for 1,600+ global brands. Headquartered in Malmö, Sweden, and with offices all over the world, inriver has a team of over 375 people ready to strengthen your product journey. For more information, visit inriver.com.
Senior Account Manager
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