Business Solutions Architect
Shape scalable PIM solutions as a trusted advisor at Inriver — guide customers from challenge to value, partner across teams, and drive AI-powered business impact.
At Inriver, we help brands deliver better product experiences — everywhere their customers are. From the first product detail to the final purchase decision, we make product information work smarter.
Now we’re looking for a Business Solution Architect to join our Client Solutions team — a group that sits at the intersection of technology, business, and customer success. If you enjoy shaping scalable solutions, advising customers, and turning complex requirements into real business impact, this could be your next step.
Why you’ll love this role
As a Business Solution Architect at Inriver, you’ll step into a strategic and highly collaborative role where your expertise directly influences customer success and long-term platform value:
Act as a trusted advisor to customers and partners, shaping how they use PIM to drive business outcomes
Design scalable, future-proof solution architectures across data models, integrations, and workflows
Work across sales, product, and delivery teams to influence both pre-sales and implementation success
Drive innovation through AI and automation to improve data quality, efficiency, and customer experience
Join a team that combines deep technical expertise with real business impact across global clients
What you’ll do
You’ll play a key role in guiding customers from complex challenges to structured, scalable solutions — combining strategic thinking with hands-on collaboration.
Solution Architecture & Advisory: Lead the design of end-to-end PIM solutions, including data models, business processes, integrations, and governance frameworks. Translate business needs into clear solution blueprints aligned with Inriver’s platform capabilities and best practices.
Customer & Partner Collaboration: Run workshops, discovery sessions, and stakeholder interviews to understand business goals and product data challenges. Act as a trusted advisor throughout the customer journey, from pre-sales to implementation and optimization.
Implementation Guidance & Quality Assurance: Support and guide implementation teams (both Inriver and partners), ensuring architectural integrity, quality standards, and alignment with best practices. Conduct reviews of existing implementations and provide recommendations for improvement.
Innovation & AI Enablement: Design and promote the use of AI and automation in PIM strategies — from data enrichment and classification to predictive insights and dynamic content. Help customers leverage emerging technologies to accelerate time-to-value.
Internal Contribution & Enablement: Share expertise across internal teams including Product Management and Support. Contribute to training materials and partner enablement initiatives to strengthen the broader Inriver ecosystem.
What you’ll bring
We don’t expect you to tick every box — but you’ll likely thrive in this role if you bring:
✔️Strong experience in solution architecture within SaaS environments
✔️Deep understanding of PIM, product data structures, taxonomy, and digital commerce workflows
✔️Experience with APIs, integrations, and modern architecture patterns (microservices, cloud)
✔️The ability to translate complex business needs into clear, scalable solutions
✔️Confidence in leading workshops, stakeholder discussions, and presentations
✔️Strong analytical and problem-solving skills
✔️Interest or experience in AI/ML applied to data, automation, or personalization
✔️Experience with data modeling and mapping tools
✔️A collaborative mindset and ability to work across teams and partners
✔️A degree in Computer Science, Information Systems, Business, or similar
✔️Around 5+ years of relevant experience
Why Inriver
At Inriver, you’ll join a global company where product, people, and innovation are at the center of everything we do.
Here you’ll get:
A strategic role with real influence on customer success and solution design
The opportunity to work with cutting-edge technologies, including AI within PIM
A collaborative, knowledgeable international team that values both expertise and curiosity
A flexible, supportive work environment where you can grow and make an impact
We’re serious about building a strong business — and we also care about enjoying the journey.
What we offer
A dynamic, inclusive, and forward-thinking environment. The salary range for this position is USD 115K– 130K annually, depending on skills, experience, and overall fit.
Ready to apply?
We’d love to hear from you. If you’re interested but not sure you meet every requirement, we still encourage you to apply — we’re happy to explore the fit together.
US Remote
What makes us unique?
At Inriver, we are committed to upholding a set of core values that guide our actions and decisions every day. These values define who we are as an organization and shape our company culture. They serve as a foundation for building trust with our clients, partners, and within our teams.
These values are more than just words—they are the principles that guide our actions and help us build a positive and successful future together. We encourage everyone at Inriver to live by these values in their everyday work.
It's not individual values, but the combination of the three that makes us Inriver.
About Inriver
Inriver is the Product Information Management (PIM) solution that empowers brands, manufacturers, and retailers to take control of the product data current and turn complexity into competitive advantage. Its AI-powered, scalable platform connects seamlessly to upstream systems and downstream channels, enabling continuous optimization of product experiences across every touchpoint. Trusted by more than 1,600 global brands, Inriver accelerates time-to-market, enhances customer experience, and fuels profitable growth. For more information, visit www.inriver.com or follow us on LinkedIn.