Do you want to work for the market leading SaaS-based Product Information Management (PIM) software provider? Are you looking for a culture with a strong entrepreneurial spirit driven by a sales-oriented leadership team?

inriver is a highly ambitious, global company with great growth in the SaaS industry. At inriver, you are guided by our values and work in an entrepreneurial atmosphere. You team up with amazingly talented team where our strong High Five culture provides a collaborative platform to support our globally growing organization.

About the role & the team

Inriver is expanding its sales team to support our continued growth. As an Account Manager, you will be responsible for the retention and growth of a portfolio of inriver’s customers. This position will build and maintain relationships with the accounts to ensure the continuation and expansion of business and customer satisfaction.

Key Responsibilities

• Develop a trusted advisory relationship with your customer stakeholders and partners at tactical and strategic level.

• Responsible for growing the committed ARR from existing customer base.

• Responsible for retention of existing business while identifying and qualifying long-term and short-term business opportunities

• Work closely with inriver Customer Success team to ensure your customers are happy and get the most value out of inriver’s solutions.

• Prepare proposals and presentations for all levels, leads negotiations, coordinate complex decision-making processes, and overcomes objectives

• Use account planning skills to best position inriver for success and to enable the proper forecasting and goal setting

Requirements

• 2+ years of experience in enterprise account management or business development in a SaaS company.

• Experience with strategic account planning techniques

• Familiarity with PIM/DAM/MDM or broader eCommerce ecosystem solutions desired

• Experience in the utilization of a CRM to support account planning

• Business English is a requirement, fluent in Dutch or German is a plus

• University / College or equivalent degree required

Soft Skills

• Excellent communication skills – Ability to create an effective value proposition, active listening, and storytelling

• Excellent Presentation Skills – The ability to present dynamically through story telling

• Ability to drive and increase knowledge sharing and collaborative behaviors

• Experienced in writing, executing, and reporting on business plans.

Core values / Behavioral requirements – a high five mentality

The successful candidate will be self-motivated and driven individual who takes great responsibility for their actions and performance. You have the ability to build relationship with customers and effectively interact with team members. We also want you to embrace our core values:

• innovate

• be curious

• have fun

• work smart

• take responsibility

- No one of us is as smart as all of us!

If you like what you see – you might well be our next inrivierian. We look forward to hearing from you!